Contact Air Busan customer service
Contact Air Busan (BX) customer service in South Korea. Phone, 24/7 call centre and information on Busan-based intra-Asia low-cost routes.
- Phone: +82 1666 3060
- Website: https://www.airbusan.com/en/
Fastest way to reach Air Busan
Pick the channel that matches your request — it reduces wait time and avoids transfers:
- Same-day changes, delayed or missed flight, medical assistance — call the phone number above.
- Baggage (lost, damaged, delayed) — start with the airline's online baggage tracer, then follow up by phone if unresolved.
- Refund or reimbursement — submit the online refund form on the official airline website.
- Name change, seat selection, booking modification — easiest through "Manage my booking" on the website; phone as fallback.
- Complaint or feedback — use the written complaint form on the airline's website so the case is traceable.
Common Air Busan support topics
Baggage claim. If your luggage arrives damaged, missing, or delayed, report it at the airport baggage desk before leaving and keep your baggage tag — the reference number is required for the online tracer. Compensation for lost baggage is governed by the Montreal Convention.
Refunds and reimbursement. Refund eligibility depends on the fare rules of your ticket. Non-refundable tickets may still qualify for a tax refund or travel voucher. When Air Busan cancels a flight, you can request a full cash refund via the online form regardless of fare class.
Name change and booking modification. Minor spelling corrections (up to 3 characters) are typically free. Larger changes, passenger substitution, or date/route changes follow your fare's change rules — check "Manage my booking" before calling.
Online check-in. Air Busan online check-in typically opens 24–30 hours before departure. At Gimhae International Airport and most major hubs, you can drop bags at self-service kiosks. Mobile boarding passes are supported in the airline app.
Special assistance. Request mobility, medical or unaccompanied-minor assistance at least 48 hours before departure through the contact channels above. Bringing a service dog or medical equipment requires advance notification.
Frequently asked questions about Air Busan
- What is Air Busan's customer service phone number?
- Air Busan customer service can be reached at +82 1666 3060.
- Where can I find Air Busan support online?
- Visit https://www.airbusan.com/en/ for official support options.
- Does Air Busan customer service offer support in English?
- Yes, Air Busan offers English-speaking customer service. Call +82 1666 3060 for support in English.
- Is Air Busan customer service available 24 hours?
- Air Busan customer service is not always available 24 hours a day. Check the opening hours section on this page for the current schedule.
Related airlines
Other airlines based in South Korea: Asiana Airlines · Jeju Air · Jin Air · Korean Air · T'way Air
About Air Busan
Air Busan was founded in 2007 and is headquartered in Busan, South Korea. Its primary hub is Gimhae International Airport (PUS). IATA code BX, ICAO code ABL.