Contact Binter Canarias customer service
Contact Binter Canarias on +34 902 391 392. Canary Islands regional airline flying inter-island plus routes to Madeira, North Africa and Europe.
Calling Binter Canarias: the practical view
Binter Canarias is a Spanish regional carrier focused on inter-island Canary Islands operations.
Binter Canarias support channels in practice
Binter Canarias offers several support channels and they vary substantially in usefulness. Here's which one to reach for, depending on what you need.
Binter web tools handle routine changes.
At a glance — Binter Canarias
Binter Canarias is hubbed in Gran Canaria (LPA). Operates ATR turboprops and Embraer regional jets on inter-island Canary Islands routes plus selected mainland destinations.
- HQ
- Las Palmas de Gran Canaria, Spain
- Primary hub
- Gran Canaria Airport (LPA)
Common Binter Canarias support topics
Most calls to Binter Canarias customer service fall into four categories: baggage (lost, damaged or delayed luggage), refunds (after a cancellation or schedule change), name and booking changes, and same-day disruption (delays, rebookings, missed connections). Each has a different best channel — phone is usually wrong for the first two, and the right channel for the last two.
For a detailed walk-through of each scenario — including timelines, what evidence to collect, and which jurisdictional rules apply — see our editorial guides:
- Airline baggage claims: lost, damaged and delayed luggage — the 7-day deadline, Montreal Convention limits, and how to file a PIR.
- Airline refunds and vouchers — when you're owed cash (not a voucher), how long the airline has, and how to dispute a refusal.
- How to reach airline customer service fastest — channel-by-channel playbook with IVR tactics.
Passenger rights when flying Binter Canarias in the EU
If your Binter Canarias flight departs from an EU airport — or arrives in the EU on Binter Canarias metal — you may be entitled to fixed cash compensation between €250 and €600 per passenger under EU Regulation 261/2004, separate from any refund. The threshold for the compensation right is a delay of 3 hours or more on arrival, a cancellation less than 14 days before departure, or denied boarding due to overbooking. The right to care (meals, accommodation during long waits) applies even when no cash compensation is owed.
Frequently asked questions about Binter Canarias
- What is Binter Canarias's customer service phone number?
- Binter Canarias customer service can be reached at +34 902 391 392.
- What is Binter Canarias's customer service email?
- You can email Binter Canarias customer service at atencioncliente@bintercanarias.com.
- Where can I find Binter Canarias support online?
- Visit https://www.bintercanarias.com/en for official support options.
- Does Binter Canarias customer service offer support in English?
- Yes, Binter Canarias offers English-speaking customer service. Call +34 902 391 392 for support in English.
- How do I email Binter Canarias customer service?
- You can email Binter Canarias customer service at atencioncliente@bintercanarias.com. Chatbot, WhatsApp and a support form are also available if you need a faster reply.
- Is Binter Canarias customer service available 24 hours?
- Binter Canarias customer service is not always available 24 hours a day. Check the opening hours section on this page for the current schedule.