Contact Air Nostrum (Iberia Regional) customer service
Contact Air Nostrum (Iberia Regional) on +34 901 111 500 or through Iberia. Spanish regional airline operating as Iberia Regional franchise.
Calling Air Nostrum (Iberia Regional): the practical view
Air Nostrum operates as Iberia Regional — flying short-haul Iberia-branded flights under franchise.
Air Nostrum (Iberia Regional) support channels in practice
Air Nostrum (Iberia Regional) offers several support channels and they vary substantially in usefulness. Here's which one to reach for, depending on what you need.
Air Nostrum flights are typically supported via Iberia's customer-service channels.
At a glance — Air Nostrum (Iberia Regional)
Air Nostrum operates as Iberia Regional from Madrid (MAD) and Barcelona (BCN), using CRJ-1000 regional jets on Spanish-domestic routes.
- HQ
- Valencia, Spain
- Primary hub
- Valencia Airport (VLC)
Common Air Nostrum (Iberia Regional) support topics
Most calls to Air Nostrum (Iberia Regional) customer service fall into four categories: baggage (lost, damaged or delayed luggage), refunds (after a cancellation or schedule change), name and booking changes, and same-day disruption (delays, rebookings, missed connections). Each has a different best channel — phone is usually wrong for the first two, and the right channel for the last two.
For a detailed walk-through of each scenario — including timelines, what evidence to collect, and which jurisdictional rules apply — see our editorial guides:
- Airline baggage claims: lost, damaged and delayed luggage — the 7-day deadline, Montreal Convention limits, and how to file a PIR.
- Airline refunds and vouchers — when you're owed cash (not a voucher), how long the airline has, and how to dispute a refusal.
- How to reach airline customer service fastest — channel-by-channel playbook with IVR tactics.
Passenger rights when flying Air Nostrum (Iberia Regional) in the EU
If your Air Nostrum (Iberia Regional) flight departs from an EU airport — or arrives in the EU on Air Nostrum (Iberia Regional) metal — you may be entitled to fixed cash compensation between €250 and €600 per passenger under EU Regulation 261/2004, separate from any refund. The threshold for the compensation right is a delay of 3 hours or more on arrival, a cancellation less than 14 days before departure, or denied boarding due to overbooking. The right to care (meals, accommodation during long waits) applies even when no cash compensation is owed.
Frequently asked questions about Air Nostrum (Iberia Regional)
- What is Air Nostrum (Iberia Regional)'s customer service phone number?
- Air Nostrum (Iberia Regional) customer service can be reached at +34 901 111 500.
- What is Air Nostrum (Iberia Regional)'s customer service email?
- You can email Air Nostrum (Iberia Regional) customer service at atencioncliente@airnostrum.es.
- Where can I find Air Nostrum (Iberia Regional) support online?
- Visit https://www.airnostrum.es/en for official support options.
- Does Air Nostrum (Iberia Regional) customer service offer support in English?
- Yes, Air Nostrum (Iberia Regional) offers English-speaking customer service. Call +34 901 111 500 for support in English.
- How do I email Air Nostrum (Iberia Regional) customer service?
- You can email Air Nostrum (Iberia Regional) customer service at atencioncliente@airnostrum.es. Chatbot, WhatsApp and a support form are also available if you need a faster reply.
- Is Air Nostrum (Iberia Regional) customer service available 24 hours?
- Air Nostrum (Iberia Regional) customer service is not always available 24 hours a day. Check the opening hours section on this page for the current schedule.