What is Air Dolomiti's customer service phone number?

Air Dolomiti customer service can be reached at +39 045 2886 140.

Where can I find Air Dolomiti support online?

Visit https://www.airdolomiti.eu/en/ for official support options.

Does Air Dolomiti customer service offer support in English?

Yes, Air Dolomiti offers English-speaking customer service. Call +39 045 2886 140 for support in English.

Is Air Dolomiti customer service available 24 hours?

Air Dolomiti customer service is not always available 24 hours a day. Check the opening hours section on this page for the current schedule.

Customer service · Air Dolomiti

Contact Air Dolomiti customer service

Contact Air Dolomiti customer service from the UK. Find phone number, website and opening hours for Lufthansa's Italian regional carrier.

EU 261 appliesVillafranca di Verona, Italy

FlightContactHelp Editorial TeamReviewing airline customer-service channels since 2020

Reviewed June 2026

HubMUCMunich Airport

IATAENICAO DLA

Founded1989

Phone+39 045 2886 140

Websitehttps://www.airdolomiti.eu/en/

Inside Air Dolomiti customer service

Air Dolomiti is the Italian Lufthansa Group subsidiary operating short-haul routes from Northern Italy.

Air Dolomiti channels: which to choose

Picking the right channel for Air Dolomiti significantly cuts wait time. This guide shows where to start for each type of request.

Lufthansa Groupvia group channels

Calls route through Lufthansa Group customer service.

Frequent flyer programme

Miles & More

Frequent flyer

Lufthansa Group programme.

At a glance — Air Dolomiti

Air Dolomiti is hubbed at Munich (MUC) with Italian secondary bases including Verona (VRN), Venice (VCE), Bergamo (BGY), and Florence (FLR). Embraer E195 fleet operates short-haul European routes.

HQ: Villafranca di Verona, Italy
Primary hub: Munich Airport (MUC)
Secondary base: Verona Villafranca Airport (VRN)

Common Air Dolomiti support topics

Most calls to Air Dolomiti customer service fall into four categories: baggage (lost, damaged or delayed luggage), refunds (after a cancellation or schedule change), name and booking changes, and same-day disruption (delays, rebookings, missed connections). Each has a different best channel — phone is usually wrong for the first two, and the right channel for the last two.

For a detailed walk-through of each scenario — including timelines, what evidence to collect, and which jurisdictional rules apply — see our editorial guides:

Airline baggage claims: lost, damaged and delayed luggage — the 7-day deadline, Montreal Convention limits, and how to file a PIR.
Airline refunds and vouchers — when you're owed cash (not a voucher), how long the airline has, and how to dispute a refusal.
How to reach airline customer service fastest — channel-by-channel playbook with IVR tactics.

Passenger rights when flying Air Dolomiti in the EU

If your Air Dolomiti flight departs from an EU airport — or arrives in the EU on Air Dolomiti metal — you may be entitled to fixed cash compensation between €250 and €600 per passenger under EU Regulation 261/2004, separate from any refund. The threshold for the compensation right is a delay of 3 hours or more on arrival, a cancellation less than 14 days before departure, or denied boarding due to overbooking. The right to care (meals, accommodation during long waits) applies even when no cash compensation is owed.

Frequently asked questions about Air Dolomiti

What is Air Dolomiti's customer service phone number?: Air Dolomiti customer service can be reached at +39 045 2886 140.
Where can I find Air Dolomiti support online?: Visit https://www.airdolomiti.eu/en/ for official support options.
Does Air Dolomiti customer service offer support in English?: Yes, Air Dolomiti offers English-speaking customer service. Call +39 045 2886 140 for support in English.
Is Air Dolomiti customer service available 24 hours?: Air Dolomiti customer service is not always available 24 hours a day. Check the opening hours section on this page for the current schedule.