Contact SpiceJet customer service
Contact SpiceJet (SG) customer service in India. Phone, 24/7 call centre and information on domestic and international low-cost routes.
How SpiceJet handles customer service
SpiceJet is an Indian low-cost carrier that has been financially troubled for several years. The customer-service operation is minimal — app and chatbot first, phone is chargeable. Operational reliability has been variable since 2022.
Reaching SpiceJet: by channel
The channel you choose makes a bigger difference for SpiceJet than for most carriers — this is where to start for each kind of request.
SpiceJet's app and Manage Booking handle most routine changes.
What works and what doesn't
Watch out
- Financial situation has been unstable since 2022 — verify flight operates before relying on it.
- Customer-service operation is genuinely minimal.
At a glance — SpiceJet
SpiceJet is an Indian low-cost carrier hubbed at Delhi (DEL). The fleet has shrunk during financial difficulties; current operations are with around 25-30 active aircraft (Boeing 737-800/MAX).
- HQ
- Gurgaon, India
- Primary hub
- Indira Gandhi International Airport (DEL)
Common SpiceJet support topics
Most calls to SpiceJet customer service fall into four categories: baggage (lost, damaged or delayed luggage), refunds (after a cancellation or schedule change), name and booking changes, and same-day disruption (delays, rebookings, missed connections). Each has a different best channel — phone is usually wrong for the first two, and the right channel for the last two.
For a detailed walk-through of each scenario — including timelines, what evidence to collect, and which jurisdictional rules apply — see our editorial guides:
- Airline baggage claims: lost, damaged and delayed luggage — the 7-day deadline, Montreal Convention limits, and how to file a PIR.
- Airline refunds and vouchers — when you're owed cash (not a voucher), how long the airline has, and how to dispute a refusal.
- How to reach airline customer service fastest — channel-by-channel playbook with IVR tactics.
Frequently asked questions about SpiceJet
- What is SpiceJet's customer service phone number?
- SpiceJet customer service can be reached at +91 987 180 3333.
- Where can I find SpiceJet support online?
- Visit https://www.spicejet.com/ for official support options.
- Does SpiceJet customer service offer support in English?
- Yes, SpiceJet offers English-speaking customer service. Call +91 987 180 3333 for support in English.
- Is SpiceJet customer service available 24 hours?
- SpiceJet customer service is not always available 24 hours a day. Check the opening hours section on this page for the current schedule.