Contact Akasa Air customer service
Contact Akasa Air (QP) customer service for booking changes, refunds, baggage claims, web check-in and delayed flight compensation. Phone numbers and support channels for India's newest low-cost airline founded by Rakesh Jhunjhunwala.
What Akasa Air customer service is like in practice
Akasa Air is one of the newest Indian carriers (founded 2022, first flight 2022). The customer-service operation is small but app-focused. The airline positions itself as a low-cost carrier with slightly elevated service standards.
Which Akasa Air channel to pick
Some Akasa Air channels are far better than others for specific problems. Use this as a quick reference for which channel to start with.
Akasa's app handles most routine changes.
At a glance — Akasa Air
Akasa Air is hubbed at Mumbai (BOM) and Bengaluru (BLR). The fleet is around 30 aircraft (Boeing 737 MAX 8) covering around 20 Indian destinations. The carrier started operations in 2022 and is growing rapidly.
- HQ
- Mumbai, India
- Primary hub
- Chhatrapati Shivaji Maharaj International Airport (BOM)
Common Akasa Air support topics
Most calls to Akasa Air customer service fall into four categories: baggage (lost, damaged or delayed luggage), refunds (after a cancellation or schedule change), name and booking changes, and same-day disruption (delays, rebookings, missed connections). Each has a different best channel — phone is usually wrong for the first two, and the right channel for the last two.
For a detailed walk-through of each scenario — including timelines, what evidence to collect, and which jurisdictional rules apply — see our editorial guides:
- Airline baggage claims: lost, damaged and delayed luggage — the 7-day deadline, Montreal Convention limits, and how to file a PIR.
- Airline refunds and vouchers — when you're owed cash (not a voucher), how long the airline has, and how to dispute a refusal.
- How to reach airline customer service fastest — channel-by-channel playbook with IVR tactics.
Frequently asked questions about Akasa Air
- What is Akasa Air's customer service phone number?
- Akasa Air customer service can be reached at +91 6000 900 600.
- What is Akasa Air's customer service email?
- You can email Akasa Air customer service at guestsupport@akasaair.com.
- Where can I find Akasa Air support online?
- Visit https://www.akasaair.com/ for official support options.
- Does Akasa Air customer service offer support in English?
- Yes, Akasa Air offers English-speaking customer service. Call +91 6000 900 600 for support in English.
- How do I email Akasa Air customer service?
- You can email Akasa Air customer service at guestsupport@akasaair.com. Chatbot, WhatsApp and a support form are also available if you need a faster reply.
- Is Akasa Air customer service available 24 hours?
- Akasa Air customer service is not always available 24 hours a day. Check the opening hours section on this page for the current schedule.