Contact Akasa Air customer service
Contact Akasa Air (QP) customer service for booking changes, refunds, baggage claims, web check-in and delayed flight compensation. Phone numbers and support channels for India's newest low-cost airline founded by Rakesh Jhunjhunwala.
- Phone: +91 6000 900 600
- Email: guestsupport@akasaair.com
- Website: https://www.akasaair.com/
Fastest way to reach Akasa Air
Pick the channel that matches your request — it reduces wait time and avoids transfers:
- Same-day changes, delayed or missed flight, medical assistance — call the phone number above.
- Baggage (lost, damaged, delayed) — start with the airline's online baggage tracer, then follow up by phone if unresolved.
- Refund or reimbursement — submit the online refund form on the official airline website.
- Name change, seat selection, booking modification — easiest through "Manage my booking" on the website; phone as fallback.
- Complaint or feedback — use the written complaint form on the airline's website so the case is traceable.
Common Akasa Air support topics
Baggage claim. If your luggage arrives damaged, missing, or delayed, report it at the airport baggage desk before leaving and keep your baggage tag — the reference number is required for the online tracer. Compensation for lost baggage is governed by the Montreal Convention.
Refunds and reimbursement. Refund eligibility depends on the fare rules of your ticket. Non-refundable tickets may still qualify for a tax refund or travel voucher. When Akasa Air cancels a flight, you can request a full cash refund via the online form regardless of fare class.
Name change and booking modification. Minor spelling corrections (up to 3 characters) are typically free. Larger changes, passenger substitution, or date/route changes follow your fare's change rules — check "Manage my booking" before calling.
Online check-in. Akasa Air online check-in typically opens 24–30 hours before departure. At Chhatrapati Shivaji Maharaj International Airport and most major hubs, you can drop bags at self-service kiosks. Mobile boarding passes are supported in the airline app.
Special assistance. Request mobility, medical or unaccompanied-minor assistance at least 48 hours before departure through the contact channels above. Bringing a service dog or medical equipment requires advance notification.
Frequently asked questions about Akasa Air
- What is Akasa Air's customer service phone number?
- Akasa Air customer service can be reached at +91 6000 900 600.
- What is Akasa Air's customer service email?
- You can email Akasa Air customer service at guestsupport@akasaair.com.
- Where can I find Akasa Air support online?
- Visit https://www.akasaair.com/ for official support options.
- Does Akasa Air customer service offer support in English?
- Yes, Akasa Air offers English-speaking customer service. Call +91 6000 900 600 for support in English.
- How do I email Akasa Air customer service?
- You can email Akasa Air customer service at guestsupport@akasaair.com. Chatbot, WhatsApp and a support form are also available if you need a faster reply.
- Is Akasa Air customer service available 24 hours?
- Akasa Air customer service is not always available 24 hours a day. Check the opening hours section on this page for the current schedule.
Related airlines
Also flying from Chhatrapati Shivaji Maharaj International Airport (BOM): Air India
Other airlines based in India: Air India Express · IndiGo · SpiceJet
About Akasa Air
Akasa Air was founded in 2021 and is headquartered in Mumbai, India. Its primary hub is Chhatrapati Shivaji Maharaj International Airport (BOM). IATA code QP, ICAO code AKJ.