Contact French Bee customer service
Contact French Bee on +33 1 70 61 29 69 or US +1 855 376 1233. French low-cost long-haul airline to Réunion, Mauritius, USA, Tahiti and Caribbean.
How French Bee handles customer service
French Bee is a French long-haul low-cost carrier operating from Paris-Orly to Tahiti, Reunion and US West Coast destinations.
Reaching French Bee: by channel
The channel you choose makes a bigger difference for French Bee than for most carriers — this is where to start for each kind of request.
French Bee app handles routine changes.
At a glance — French Bee
French Bee is hubbed at Paris-Orly (ORY). Small fleet of Airbus A350 aircraft on long-haul leisure routes.
- HQ
- Paray-Vieille-Poste, France
- Primary hub
- Paris-Orly (ORY)
Common French Bee support topics
Most calls to French Bee customer service fall into four categories: baggage (lost, damaged or delayed luggage), refunds (after a cancellation or schedule change), name and booking changes, and same-day disruption (delays, rebookings, missed connections). Each has a different best channel — phone is usually wrong for the first two, and the right channel for the last two.
For a detailed walk-through of each scenario — including timelines, what evidence to collect, and which jurisdictional rules apply — see our editorial guides:
- Airline baggage claims: lost, damaged and delayed luggage — the 7-day deadline, Montreal Convention limits, and how to file a PIR.
- Airline refunds and vouchers — when you're owed cash (not a voucher), how long the airline has, and how to dispute a refusal.
- How to reach airline customer service fastest — channel-by-channel playbook with IVR tactics.
Passenger rights when flying French Bee in the EU
If your French Bee flight departs from an EU airport — or arrives in the EU on French Bee metal — you may be entitled to fixed cash compensation between €250 and €600 per passenger under EU Regulation 261/2004, separate from any refund. The threshold for the compensation right is a delay of 3 hours or more on arrival, a cancellation less than 14 days before departure, or denied boarding due to overbooking. The right to care (meals, accommodation during long waits) applies even when no cash compensation is owed.
Frequently asked questions about French Bee
- What is French Bee's customer service phone number?
- French Bee customer service can be reached at +1 855 376 1233.
- What is French Bee's customer service email?
- You can email French Bee customer service at contact@frenchbee.com.
- Where can I find French Bee support online?
- Visit https://www.frenchbee.com/en for official support options.
- Does French Bee customer service offer support in English?
- Yes, French Bee offers English-speaking customer service. Call +1 855 376 1233 for support in English.
- How do I email French Bee customer service?
- You can email French Bee customer service at contact@frenchbee.com. Chatbot, WhatsApp and a support form are also available if you need a faster reply.
- Is French Bee customer service available 24 hours?
- French Bee customer service is not always available 24 hours a day. Check the opening hours section on this page for the current schedule.