Acquired by Norwegian Air Shuttle, consolidating Norwegian-domestic aviation.
Customer service · Widerøe
Contact Widerøe customer service
Contact Widerøe customer service on +47 75 53 50 10 or support@wideroe.no. Manage bookings via 'My trip' on wideroe.no.
EU 261 appliesBodø, Norway
HubBOOBodø Airport
IATAWFICAO WIF
Founded1934
Phone+47 75 53 50 10
Emailsupport@wideroe.no
Websitehttps://www.wideroe.no/en/
Inside Widerøe customer service
Widerøe is Norway's largest regional carrier, operating Dash-8 turboprops to small Norwegian airports across the country. The carrier was acquired by Norwegian Air Shuttle in 2024.
Widerøe channels: which to choose
Picking the right channel for Widerøe significantly cuts wait time. This guide shows where to start for each type of request.
PhoneNorwegian business hours
Service centre handles Norwegian-language and English calls.
Recent changes at Widerøe
2024
At a glance — Widerøe
Widerøe operates a Dash-8 turboprop fleet to around 40 Norwegian destinations, many on PSO (Public Service Obligation) routes serving remote communities. Acquired by Norwegian Air Shuttle in 2024.
- HQ
- Bodø, Norway
- Primary hub
- Bodø Airport (BOO)
Common Widerøe support topics
Most calls to Widerøe customer service fall into four categories: baggage (lost, damaged or delayed luggage), refunds (after a cancellation or schedule change), name and booking changes, and same-day disruption (delays, rebookings, missed connections). Each has a different best channel — phone is usually wrong for the first two, and the right channel for the last two.
For a detailed walk-through of each scenario — including timelines, what evidence to collect, and which jurisdictional rules apply — see our editorial guides:
- Airline baggage claims: lost, damaged and delayed luggage — the 7-day deadline, Montreal Convention limits, and how to file a PIR.
- Airline refunds and vouchers — when you're owed cash (not a voucher), how long the airline has, and how to dispute a refusal.
- How to reach airline customer service fastest — channel-by-channel playbook with IVR tactics.
Passenger rights when flying Widerøe in the EU
If your Widerøe flight departs from an EU airport — or arrives in the EU on Widerøe metal — you may be entitled to fixed cash compensation between €250 and €600 per passenger under EU Regulation 261/2004, separate from any refund. The threshold for the compensation right is a delay of 3 hours or more on arrival, a cancellation less than 14 days before departure, or denied boarding due to overbooking. The right to care (meals, accommodation during long waits) applies even when no cash compensation is owed.
Frequently asked questions about Widerøe
- What is Widerøe's customer service phone number?
- Widerøe customer service can be reached at +47 75 53 50 10.
- What is Widerøe's customer service email?
- You can email Widerøe customer service at support@wideroe.no.
- Where can I find Widerøe support online?
- Visit https://www.wideroe.no/en/ for official support options.
- Does Widerøe customer service offer support in English?
- Yes, Widerøe offers English-speaking customer service. Call +47 75 53 50 10 for support in English.
- How do I email Widerøe customer service?
- You can email Widerøe customer service at support@wideroe.no. Chatbot, WhatsApp and a support form are also available if you need a faster reply.
- Is Widerøe customer service available 24 hours?
- Widerøe customer service is not always available 24 hours a day. Check the opening hours section on this page for the current schedule.