Contact Sun Country Airlines customer service
Contact Sun Country Airlines (SY) customer service in Minneapolis. Phone, opening hours, call centre and information on US, Mexico and Caribbean leisure routes.
- Phone: +1 651 905 2737
- Website: https://www.suncountry.com/
Fastest way to reach Sun Country Airlines
Pick the channel that matches your request — it reduces wait time and avoids transfers:
- Same-day changes, delayed or missed flight, medical assistance — call the phone number above.
- Baggage (lost, damaged, delayed) — start with the airline's online baggage tracer, then follow up by phone if unresolved.
- Refund or reimbursement — submit the online refund form on the official airline website.
- Name change, seat selection, booking modification — easiest through "Manage my booking" on the website; phone as fallback.
- Complaint or feedback — use the written complaint form on the airline's website so the case is traceable.
Common Sun Country Airlines support topics
Baggage claim. If your luggage arrives damaged, missing, or delayed, report it at the airport baggage desk before leaving and keep your baggage tag — the reference number is required for the online tracer. Compensation for lost baggage is governed by the Montreal Convention.
Refunds and reimbursement. Refund eligibility depends on the fare rules of your ticket. Non-refundable tickets may still qualify for a tax refund or travel voucher. When Sun Country Airlines cancels a flight, you can request a full cash refund via the online form regardless of fare class.
Name change and booking modification. Minor spelling corrections (up to 3 characters) are typically free. Larger changes, passenger substitution, or date/route changes follow your fare's change rules — check "Manage my booking" before calling.
Online check-in. Sun Country Airlines online check-in typically opens 24–30 hours before departure. At Minneapolis–Saint Paul International Airport and most major hubs, you can drop bags at self-service kiosks. Mobile boarding passes are supported in the airline app.
Special assistance. Request mobility, medical or unaccompanied-minor assistance at least 48 hours before departure through the contact channels above. Bringing a service dog or medical equipment requires advance notification.
Frequently asked questions about Sun Country Airlines
- What is Sun Country Airlines's customer service phone number?
- Sun Country Airlines customer service can be reached at +1 651 905 2737.
- Where can I find Sun Country Airlines support online?
- Visit https://www.suncountry.com/ for official support options.
- Does Sun Country Airlines customer service offer support in English?
- Yes, Sun Country Airlines offers English-speaking customer service. Call +1 651 905 2737 for support in English.
- Is Sun Country Airlines customer service available 24 hours?
- Sun Country Airlines customer service is not always available 24 hours a day. Check the opening hours section on this page for the current schedule.
Related airlines
Other airlines based in United States: Alaska Airlines · Allegiant Air · American Airlines · Delta Air Lines · Frontier Airlines
About Sun Country Airlines
Sun Country Airlines was founded in 1982 and is headquartered in Eagan, Minnesota, United States. Its primary hub is Minneapolis–Saint Paul International Airport (MSP). IATA code SY, ICAO code SCX.