Contact Frontier Airlines customer service
Contact Frontier Airlines customer service. Find phone number, website and opening hours for the US ultra-low-cost carrier.
Calling Frontier Airlines: the practical view
Frontier is one of the two main US ultra-low-cost carriers (Spirit being the other, though Spirit's 2024 Chapter 11 emergence has weakened it). Customer service is intentionally minimal — phone is chargeable and routes through aggressive chatbot screening.
Frontier Airlines support channels in practice
Frontier Airlines offers several support channels and they vary substantially in usefulness. Here's which one to reach for, depending on what you need.
Frontier's app and chatbot handle most queries. Direct phone access is intentionally limited.
Earning and redeeming with Frontier Airlines
Frontier Miles
Frequent flyerA simple miles programme.
Frontier Airlines at its best and worst
Watch out
- Fee structure stacks aggressively on top of the headline fare.
- Customer service is intentionally minimal.
At a glance — Frontier Airlines
Frontier is hubbed at Denver (DEN) with secondary operations at Las Vegas (LAS), Orlando (MCO), and Philadelphia (PHL). The Airbus A320neo and A321neo fleet of around 150 aircraft covers around 110 destinations.
- HQ
- Denver, Colorado, United States
- Primary hub
- Denver International Airport (DEN)
Common Frontier Airlines support topics
Most calls to Frontier Airlines customer service fall into four categories: baggage (lost, damaged or delayed luggage), refunds (after a cancellation or schedule change), name and booking changes, and same-day disruption (delays, rebookings, missed connections). Each has a different best channel — phone is usually wrong for the first two, and the right channel for the last two.
For a detailed walk-through of each scenario — including timelines, what evidence to collect, and which jurisdictional rules apply — see our editorial guides:
- Airline baggage claims: lost, damaged and delayed luggage — the 7-day deadline, Montreal Convention limits, and how to file a PIR.
- Airline refunds and vouchers — when you're owed cash (not a voucher), how long the airline has, and how to dispute a refusal.
- How to reach airline customer service fastest — channel-by-channel playbook with IVR tactics.
Frequently asked questions about Frontier Airlines
- What is Frontier Airlines's customer service phone number?
- Frontier Airlines customer service can be reached at +1 801 401 9000.
- Where can I find Frontier Airlines support online?
- Visit https://www.flyfrontier.com/ for official support options.
- Does Frontier Airlines customer service offer support in English?
- Yes, Frontier Airlines offers English-speaking customer service. Call +1 801 401 9000 for support in English.
- Is Frontier Airlines customer service available 24 hours?
- Frontier Airlines customer service is not always available 24 hours a day. Check the opening hours section on this page for the current schedule.