Contact Hawaiian Airlines customer service
Contact Hawaiian Airlines customer service. Find US toll-free phone number, website and opening hours.
- Phone: +1 800 367 5320
- Website: https://www.hawaiianairlines.com/
Fastest way to reach Hawaiian Airlines
Pick the channel that matches your request — it reduces wait time and avoids transfers:
- Same-day changes, delayed or missed flight, medical assistance — call the phone number above.
- Baggage (lost, damaged, delayed) — start with the airline's online baggage tracer, then follow up by phone if unresolved.
- Refund or reimbursement — submit the online refund form on the official airline website.
- Name change, seat selection, booking modification — easiest through "Manage my booking" on the website; phone as fallback.
- Complaint or feedback — use the written complaint form on the airline's website so the case is traceable.
Common Hawaiian Airlines support topics
Baggage claim. If your luggage arrives damaged, missing, or delayed, report it at the airport baggage desk before leaving and keep your baggage tag — the reference number is required for the online tracer. Compensation for lost baggage is governed by the Montreal Convention.
Refunds and reimbursement. Refund eligibility depends on the fare rules of your ticket. Non-refundable tickets may still qualify for a tax refund or travel voucher. When Hawaiian Airlines cancels a flight, you can request a full cash refund via the online form regardless of fare class.
Name change and booking modification. Minor spelling corrections (up to 3 characters) are typically free. Larger changes, passenger substitution, or date/route changes follow your fare's change rules — check "Manage my booking" before calling.
Online check-in. Hawaiian Airlines online check-in typically opens 24–30 hours before departure. At Daniel K. Inouye International Airport and most major hubs, you can drop bags at self-service kiosks. Mobile boarding passes are supported in the airline app.
Special assistance. Request mobility, medical or unaccompanied-minor assistance at least 48 hours before departure through the contact channels above. Bringing a service dog or medical equipment requires advance notification.
Frequently asked questions about Hawaiian Airlines
- What is Hawaiian Airlines's customer service phone number?
- Hawaiian Airlines customer service can be reached at +1 800 367 5320.
- Where can I find Hawaiian Airlines support online?
- Visit https://www.hawaiianairlines.com/ for official support options.
- Does Hawaiian Airlines customer service offer support in English?
- Yes, Hawaiian Airlines offers English-speaking customer service. Call +1 800 367 5320 for support in English.
- Is Hawaiian Airlines customer service available 24 hours?
- Hawaiian Airlines customer service is not always available 24 hours a day. Check the opening hours section on this page for the current schedule.
Related airlines
Other airlines based in United States: Alaska Airlines · Allegiant Air · American Airlines · Delta Air Lines · Frontier Airlines
About Hawaiian Airlines
Hawaiian Airlines was founded in 1929 and is headquartered in Honolulu, Hawaii, United States. Its primary hub is Daniel K. Inouye International Airport (HNL). IATA code HA, ICAO code HAL.