Contact Peach Aviation customer service
Contact Peach Aviation customer service for booking changes, refunds, baggage claims, delayed flights and Japanese passenger rights. Phone numbers, opening hours and support channels for Japan's first low-cost carrier and ANA Group subsidiary.
- Phone: +81 570 001 292
- Website: https://www.flypeach.com/en/
Fastest way to reach Peach Aviation
Pick the channel that matches your request — it reduces wait time and avoids transfers:
- Same-day changes, delayed or missed flight, medical assistance — call the phone number above.
- Baggage (lost, damaged, delayed) — start with the airline's online baggage tracer, then follow up by phone if unresolved.
- Refund or reimbursement — submit the online refund form on the official airline website.
- Name change, seat selection, booking modification — easiest through "Manage my booking" on the website; phone as fallback.
- Complaint or feedback — use the written complaint form on the airline's website so the case is traceable.
Common Peach Aviation support topics
Baggage claim. If your luggage arrives damaged, missing, or delayed, report it at the airport baggage desk before leaving and keep your baggage tag — the reference number is required for the online tracer. Compensation for lost baggage is governed by the Montreal Convention.
Refunds and reimbursement. Refund eligibility depends on the fare rules of your ticket. Non-refundable tickets may still qualify for a tax refund or travel voucher. When Peach Aviation cancels a flight, you can request a full cash refund via the online form regardless of fare class.
Name change and booking modification. Minor spelling corrections (up to 3 characters) are typically free. Larger changes, passenger substitution, or date/route changes follow your fare's change rules — check "Manage my booking" before calling.
Online check-in. Peach Aviation online check-in typically opens 24–30 hours before departure. At Kansai International Airport and most major hubs, you can drop bags at self-service kiosks. Mobile boarding passes are supported in the airline app.
Special assistance. Request mobility, medical or unaccompanied-minor assistance at least 48 hours before departure through the contact channels above. Bringing a service dog or medical equipment requires advance notification.
Frequently asked questions about Peach Aviation
- What is Peach Aviation's customer service phone number?
- Peach Aviation customer service can be reached at +81 570 001 292.
- Where can I find Peach Aviation support online?
- Visit https://www.flypeach.com/en/ for official support options.
- Does Peach Aviation customer service offer support in English?
- Yes, Peach Aviation offers English-speaking customer service. Call +81 570 001 292 for support in English.
- Is Peach Aviation customer service available 24 hours?
- Peach Aviation customer service is not always available 24 hours a day. Check the opening hours section on this page for the current schedule.
Related airlines
Other airlines based in Japan: ANA (All Nippon Airways) · Japan Airlines
About Peach Aviation
Peach Aviation was founded in 2011 and is headquartered in Izumisano, Japan. Its primary hub is Kansai International Airport (KIX). IATA code MM, ICAO code APJ.