Launched as the successor to liquidated Air Malta, with restructured ownership and a smaller route network.
Customer service · KM Malta Airlines
Contact KM Malta Airlines customer service
Contact KM Malta Airlines customer service from the UK. Find phone number, website and opening hours for the new flag carrier of Malta.
EU 261 appliesLuqa, Malta
HubMLAMalta International Airport
IATAKMICAO AWM
Founded2023
Phone+356 2299 9999
Calling KM Malta Airlines: the practical view
KM Malta Airlines is Malta's flag carrier and successor to Air Malta (which was liquidated and replaced in 2024). The relaunched carrier operates from Malta International Airport.
KM Malta Airlines support channels in practice
KM Malta Airlines offers several support channels and they vary substantially in usefulness. Here's which one to reach for, depending on what you need.
PhoneMalta business hours
Service centre handles English calls.
Lately at KM Malta Airlines
2024
At a glance — KM Malta Airlines
KM Malta Airlines is hubbed at Malta International (MLA). Smaller network than predecessor Air Malta — focused on key European city pairs.
- HQ
- Luqa, Malta
- Primary hub
- Malta International Airport (MLA)
Common KM Malta Airlines support topics
Most calls to KM Malta Airlines customer service fall into four categories: baggage (lost, damaged or delayed luggage), refunds (after a cancellation or schedule change), name and booking changes, and same-day disruption (delays, rebookings, missed connections). Each has a different best channel — phone is usually wrong for the first two, and the right channel for the last two.
For a detailed walk-through of each scenario — including timelines, what evidence to collect, and which jurisdictional rules apply — see our editorial guides:
- Airline baggage claims: lost, damaged and delayed luggage — the 7-day deadline, Montreal Convention limits, and how to file a PIR.
- Airline refunds and vouchers — when you're owed cash (not a voucher), how long the airline has, and how to dispute a refusal.
- How to reach airline customer service fastest — channel-by-channel playbook with IVR tactics.
Passenger rights when flying KM Malta Airlines in the EU
If your KM Malta Airlines flight departs from an EU airport — or arrives in the EU on KM Malta Airlines metal — you may be entitled to fixed cash compensation between €250 and €600 per passenger under EU Regulation 261/2004, separate from any refund. The threshold for the compensation right is a delay of 3 hours or more on arrival, a cancellation less than 14 days before departure, or denied boarding due to overbooking. The right to care (meals, accommodation during long waits) applies even when no cash compensation is owed.
Frequently asked questions about KM Malta Airlines
- What is KM Malta Airlines's customer service phone number?
- KM Malta Airlines customer service can be reached at +356 2299 9999.
- Where can I find KM Malta Airlines support online?
- Visit https://www.maltaairlines.com/ for official support options.
- Does KM Malta Airlines customer service offer support in English?
- Yes, KM Malta Airlines offers English-speaking customer service. Call +356 2299 9999 for support in English.
- Is KM Malta Airlines customer service available 24 hours?
- KM Malta Airlines customer service is not always available 24 hours a day. Check the opening hours section on this page for the current schedule.