Contact Caribbean Airlines customer service
Contact Caribbean Airlines (BW) customer service. Trinidad 24/7 line, UK office, social channels and website for booking, baggage and refund help.
What Caribbean Airlines customer service is like in practice
Caribbean Airlines is the flag carrier of Trinidad and Tobago, operating across the Caribbean and to North American destinations.
Which Caribbean Airlines channel to pick
Some Caribbean Airlines channels are far better than others for specific problems. Use this as a quick reference for which channel to start with.
Port of Spain service centre handles English calls.
At a glance — Caribbean Airlines
Caribbean Airlines is hubbed at Port of Spain Piarco (POS). Boeing 737 and ATR turboprop fleet covers Caribbean and selected North American destinations.
- HQ
- Port of Spain, Trinidad and Tobago
- Primary hub
- Piarco International Airport (POS)
Common Caribbean Airlines support topics
Most calls to Caribbean Airlines customer service fall into four categories: baggage (lost, damaged or delayed luggage), refunds (after a cancellation or schedule change), name and booking changes, and same-day disruption (delays, rebookings, missed connections). Each has a different best channel — phone is usually wrong for the first two, and the right channel for the last two.
For a detailed walk-through of each scenario — including timelines, what evidence to collect, and which jurisdictional rules apply — see our editorial guides:
- Airline baggage claims: lost, damaged and delayed luggage — the 7-day deadline, Montreal Convention limits, and how to file a PIR.
- Airline refunds and vouchers — when you're owed cash (not a voucher), how long the airline has, and how to dispute a refusal.
- How to reach airline customer service fastest — channel-by-channel playbook with IVR tactics.
Frequently asked questions about Caribbean Airlines
- What is Caribbean Airlines's customer service phone number?
- Caribbean Airlines customer service can be reached at +44 207 644 2222.
- Where can I find Caribbean Airlines support online?
- Visit https://www.caribbean-airlines.com/ for official support options.
- Does Caribbean Airlines customer service offer support in English?
- Yes, Caribbean Airlines offers English-speaking customer service. Call +44 207 644 2222 for support in English.
- Is Caribbean Airlines customer service available 24 hours?
- Caribbean Airlines customer service is not always available 24 hours a day. Check the opening hours section on this page for the current schedule.