Contact Air Peace customer service
Contact Air Peace (P4) customer service. Nigerian phone, 24/7 hotline, social channels and website for booking, baggage and refund help.
Inside Air Peace customer service
Air Peace is one of Nigeria's largest privately-owned airlines, operating Nigerian-domestic and selected international routes.
Air Peace channels: which to choose
Picking the right channel for Air Peace significantly cuts wait time. This guide shows where to start for each type of request.
Lagos service centre handles English calls.
At a glance — Air Peace
Air Peace is based at Lagos (LOS) and Abuja (ABV). Fleet of Boeing 737 and 777 plus Embraer regional jets covers Nigerian-domestic plus selected international.
- HQ
- Lagos, Nigeria
- Primary hub
- Murtala Muhammed International Airport (LOS)
Common Air Peace support topics
Most calls to Air Peace customer service fall into four categories: baggage (lost, damaged or delayed luggage), refunds (after a cancellation or schedule change), name and booking changes, and same-day disruption (delays, rebookings, missed connections). Each has a different best channel — phone is usually wrong for the first two, and the right channel for the last two.
For a detailed walk-through of each scenario — including timelines, what evidence to collect, and which jurisdictional rules apply — see our editorial guides:
- Airline baggage claims: lost, damaged and delayed luggage — the 7-day deadline, Montreal Convention limits, and how to file a PIR.
- Airline refunds and vouchers — when you're owed cash (not a voucher), how long the airline has, and how to dispute a refusal.
- How to reach airline customer service fastest — channel-by-channel playbook with IVR tactics.
Passenger rights when flying Air Peace in the EU
If your Air Peace flight departs from an EU airport — or arrives in the EU on Air Peace metal — you may be entitled to fixed cash compensation between €250 and €600 per passenger under EU Regulation 261/2004, separate from any refund. The threshold for the compensation right is a delay of 3 hours or more on arrival, a cancellation less than 14 days before departure, or denied boarding due to overbooking. The right to care (meals, accommodation during long waits) applies even when no cash compensation is owed.
Frequently asked questions about Air Peace
- What is Air Peace's customer service phone number?
- Air Peace customer service can be reached at +234 700 820 0000.
- Where can I find Air Peace support online?
- Visit https://www.flyairpeace.com/ for official support options.
- Does Air Peace customer service offer support in English?
- Yes, Air Peace offers English-speaking customer service. Call +234 700 820 0000 for support in English.
- Is Air Peace customer service available 24 hours?
- Air Peace customer service is not always available 24 hours a day. Check the opening hours section on this page for the current schedule.