Contact TUI fly Nordic customer service
Contact TUI fly Nordic customer service. Find phone, email, website and opening hours.
- Phone: +46 771 410 530
- Website: https://www.tuiflynordic.com/
Fastest way to reach TUI fly Nordic
Pick the channel that matches your request — it reduces wait time and avoids transfers:
- Same-day changes, delayed or missed flight, medical assistance — call the phone number above.
- Baggage (lost, damaged, delayed) — start with the airline's online baggage tracer, then follow up by phone if unresolved.
- Refund or reimbursement — submit the online refund form on the official airline website.
- Name change, seat selection, booking modification — easiest through "Manage my booking" on the website; phone as fallback.
- Complaint or feedback — use the written complaint form on the airline's website so the case is traceable.
Common TUI fly Nordic support topics
Baggage claim. If your luggage arrives damaged, missing, or delayed, report it at the airport baggage desk before leaving and keep your baggage tag — the reference number is required for the online tracer. Compensation for lost baggage is governed by the Montreal Convention.
Refunds and reimbursement. Refund eligibility depends on the fare rules of your ticket. Non-refundable tickets may still qualify for a tax refund or travel voucher. When TUI fly Nordic cancels a flight, you can request a full cash refund via the online form regardless of fare class.
Name change and booking modification. Minor spelling corrections (up to 3 characters) are typically free. Larger changes, passenger substitution, or date/route changes follow your fare's change rules — check "Manage my booking" before calling.
Online check-in. TUI fly Nordic online check-in typically opens 24–30 hours before departure. At the main hub and most major hubs, you can drop bags at self-service kiosks. Mobile boarding passes are supported in the airline app.
Special assistance. Request mobility, medical or unaccompanied-minor assistance at least 48 hours before departure through the contact channels above. Bringing a service dog or medical equipment requires advance notification.
Frequently asked questions about TUI fly Nordic
- What is TUI fly Nordic's customer service phone number?
- TUI fly Nordic customer service can be reached at +46 771 410 530.
- Where can I find TUI fly Nordic support online?
- Visit https://www.tuiflynordic.com/ for official support options.
- Does TUI fly Nordic customer service offer support in English?
- Yes, TUI fly Nordic offers English-speaking customer service. Call +46 771 410 530 for support in English.
- Is TUI fly Nordic customer service available 24 hours?
- TUI fly Nordic customer service is not always available 24 hours a day. Check the opening hours section on this page for the current schedule.